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Delivery costs and turnaround times

Prices are excluding VAT and include suitable packaging. All times are based within normal applicable business hours.

 Packaging

Delivery Costs & Times (to be added to Turnaround Times)

Special Delivery Guaranteed next working day by 1pm (Signed for) £10.00
Recorded Delivery Not guaranteed by any time (Signed for) £6.00
Courier* Next working day between 9am-5pm (Signed for) £26.00
     
EU Recorded Delivery Up to 5 working days (Signed for) £15.00
International Recorded Delivery Up to 10 working days (Signed for) £20.00
     
*Courier price based upon one 30KG package, for larger orders please call 01273 708222 for further information.

Our UK couriers deliver items in the UK in 1 hour time slots and you should receive an email or a text notification before 9am on the morning of delivery with your allocated slot. UK delivery is next day but this schedule will vary for more remote areas of the UK, offshore and international shipments. All items are thoroughly packaged to ensure they reach you in pristine condition.

Online Printing Turnaround Times

Photographic C-Type Prints (Fuji Crystal Archive Gloss, Matt or Lustre)  Up to 48 Hours in lab
Giclee Ink-jet prints  Up to 48 Hours in lab
Digipix Standard Size Prints  Up to 48 Hours in lab
   
Fuji Pearl Prints  Up to 5 days in lab
Canvas print  Up to 5 days in lab


Printing Turnaround Times

Direct to Print Service  Up to 48 Hours in lab
Studio Prints  Up to 48 Hours in lab
Edition Prints  Up to 48 Hours in lab
   
Master prints Up to 7-10 days in lab
Supervised Master prints - by appointment only  Up to 1-2 days in lab


Mounting & FramingTurnaround Times (to be added to printing times above)

Card, PVC & Foamboard Mounting  Up to 7 days in lab
MDF, Aluminium, Dibond, Durospec Perspex Reverse  Up to 10 days in lab
   
Framing  Up to 10 days in lab
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Tracking Your Delivery

Track Packages

Royal Mail Track & Trace - If you have your 13 character reference then you can track your package here »


Track Parcels

Courier - Enter your consignment number to track your parcel. Visit DPD website »


Packaging

Small prints are packed flat, and larger prints rolled in a sturdy tube before being entrusted to the Royal Mail via your choice of Recorded (1-3 day delivery) or Special Delivery (Next working day by 1pm).

All mounted prints are painstakingly wrapped for courier using bubble wrap, our blue foam edging, large polystyrene corners to take the force of any knocks, and a corrugated cardboard box which is made to the exact size of your piece. It fits so well many of our customers keep them to use when transporting over and over. We do have to charge for packaging as it takes us a while to hand make all these packages, but it's worth it to know that your artwork will arrive safely, via our efficient couriers DPD.

Delivery and Installation

Our commitment to a full service includes delivering your work and installation where required. We are experienced in hanging large exhibitions and can work with your venue to ensure the safe installation, please contact us for details.