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Help & Support

To help you get perfect prints every time our support section guides you through the key
steps to view, correct and supply your images.

 technical support
INTRODUCTION

Follow these simple steps for accurate, consistent results every time



Step 1 »

Monitor Setup

Use a good quality screen and calibrate it with a screen calibrator
 
Step 2 »

Photoshop

When you use the colour setting in Photoshop our printers will know how to print it.
 
Step 3 »

Colour

Use Softproof profiles for fine adjustment of vivid colours at the edge of the printer 's gamut.
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Saving Files for Uploading

When saving the print-ready file (sized, flattened and 8 bit) for uploading save it as a jpg with minimum compression and make sure that the embed profile box is ticked.

We can also accept tif files for printing, however we recommend the use of jpegs as these were designed specifically for electronic transfer and will make your uploads quicker.

Checklist:

check  Image Format: 8 Bit RGB TIF or JPEG
check  Embedded Profile: sRGB or Adobe '98
check  DPI: Between 180 - 300